Patient Reviews

Real Feedback From Real Patients

The reviews below are pulled directly from Google, so they reflect what patients chose to share about their visits. Whether someone came in for an athletic injury, a hand or wrist problem, joint pain, surgery, or physical therapy, their comments give you a clearer picture of what to expect when you walk through our doors.

 
 
 
 
  EXCELLENT  
  
 Based on 104 reviews 
 
  
 
 
 
 
 


 
  
 
 
 
 Posted on Google  
  
 
 Kimberly Harris Mitchell 

 
 
 Trustindex verifies that the original source of the review is Google. 
DrCoatsis a beautiful  young man very patient show kinds and he is a doctor you will want to see if you in pain and need surgery. Heis a magnificent  doctor. Annabelle very attentive and very nice. And the front desk Jasmine always gets me in and very friendly. I recommend  you come to Dr Coats.
  
 
 
 
 
 Posted on Google  
  
 
 Troydell Hampton 

 
 
 Trustindex verifies that the original source of the review is Google. 
Provided excellent service and the staff was friendly and respectful
  
 
 
 
 
 Posted on Google  
  
 
 Rob Simon 

 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing patient care. Jazmin as the front desk is incredible. Always go above and beyond to make appointments fit our busy schedule. Dr Primus really cares about my son’s recovery!
  
 
 
 
 
 Posted on Google  
  
 
 Destini Dumas 

 
 
 Trustindex verifies that the original source of the review is Google. 
First visit to this location and I will say the staff here is very welcoming and polite. I enjoyed conversing with the front desk staff Jasmine and Barbara. The medical assistant, Courtney, was nice and easy to talk to when expressing my concerns for my visit. I look forward to receiving physical therapy at CSO in Tinley Park!
  
 
 
 
 
 Posted on Google  
  
 
 Diana Bullock 

 
 
 Trustindex verifies that the original source of the review is Google. 
Very satisfied with my experience and care at CSO. I am looking forward to continuing my plan of care with Dr. Coats.
  
 
 
 
 
 Posted on Google  
  
 
 Deondre Bedgood 

 
 
 Trustindex verifies that the original source of the review is Google. 
Christian Bedgood was injured while playing International Football (soccer) at Rome City Institute (Real Campagnano FC). The 1st call we made was to Dr. Primus regarding his injury. Dr. Primus coordinated with Italian Surgeons Physicians regrading the injury as we flew Bedgood home to be under the care of Dr. Primus. After a successful surgery Dr. Primus assigned PT with Vinnie at his Tinley Park Location. Vinnie has been beyond extraordinary with his preparation and overall compassion. Christian is know healed stronger and preparing to rejoin the team in Rome Italy. Our family is very grateful for all the staff (Vianna & Fred)  in the building whom make CSO Orthopedics a wonderful welcoming place of healing and recovery!
  
 
 
 
 
 Posted on Google  
  
 
 Geneva Reynolds 

 
 
 Trustindex verifies that the original source of the review is Google. 
My cousin (Ms Bryant) had a post Op appointment and the staff were warm and caring.  They showed a sincere concern for our needs. My cousin is wheel bounded and unable to walk at this time.  While we were waiting to be called by the doctor, my cousin explained that the wheel chair leg rest was hurting her leg and was causing pain on her hip. The wheel leg rest was not working properly.  When I spoke to the reception, she immediately said that she would send someone to assist us.  Within a few minutes Kortney came over to try to assist us.  He immediately took my cousin in the room and began to work with her wheel chair. He explained that the leg rest was broken and it could not be fix it.  Kortney assisted my cousin in the x-ray room, by putting her on the table and was able to move the leg rest on her wheel chair enough to help ease the pain.  We were seen by the doctor immediately after her x-ray.  Kortney continue to stay with us until her doctor's appointment was over and it was time for us to go.  I strongly recommend this medical facility to everyone.  Thank you all for making my cousin feel so important and that her needs are important to you all too.
  
 
 
 
 
 Posted on Google  
  
 
 LaTrina Safforld 

 
 
 Trustindex verifies that the original source of the review is Google. 
I missed my appointment completely and the front desk worker Jasmine was so sweet and helpful with allowing me to still come in and be seen.  Courtney (I hope I spelled his name correctly) had a great conversation and also did the justice of filling out the paperwork that I needed to return to work AT THAT MOMENT instead of me having to wait days, like most doctors offices. I appreciate them so much and grateful for their services.
  
 
 
 
 
 Posted on Google  
  
 
 Pace 

 
 
 Trustindex verifies that the original source of the review is Google. 
Dr. Primus did an amazing job explaining the procedure with all my options. The procedure went well and he has a great staff at Hyde Park Office.
  
 
 
 
 
 Posted on Google  
  
 
 eric xxx 

 
 
 Trustindex verifies that the original source of the review is Google. 
I had to go in and see Dr. Coats for my arm. He is totally cool chilled out guy,Talks to you like a normal person explains to you so you understand  everything Jasmine the front desk clerk totally awesome goes out of her way for you and makes sure you have everything you need . The other assistant Ron is amazing also he makes sure you have everything you need  and understand everything before you leave. From the minute, I walked into this office. I felt very comfortable so whoever has negative reviews. Please don’t go by those. I had an amazing experience at this office. Again very friendly people
  
 
  
 

 
 
   
 
 

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Want to know more about the people behind the reviews? Meet our team or browse our full range of orthopedic and sports medicine services.

Two Convenient Offices

Our patients visit us in two locations, and both offices offer the same level of care.

• Tinley Park Office: 7543 183rd St, Tinley Park, IL 60477
• Chicago Office: 1301 E 47th St, Chicago, IL 60653

Both offices are open Monday through Friday, 8:00 am to 4:30 pm, and closed on weekends. Call (708) 263-2000 - Chicago Office or (708) 263-2000 - Tinley Park Office to schedule a visit at either location.